Built for NALC branches
All-in-one grievance management from Informal Step A to arbitration.
GrieveTrac helps branch officers, union stewards, and Formal A representatives manage issue statements, requested remedies, PS Form 8190 materials, case files, deadlines, members, stations, assignments, hold-downs, tracked 1723 records, OWCP cases, back dues, access levels, reports, and reminder tracking — without spreadsheet chaos.
GrieveTrac brief
Sample branch work needs attention
Issue statement and requested remedy ready
Information request, witness statements, and evidence attached
Branch workload record connected
Member context and follow-up note ready for review
Unpaid balance and payment notes tracked
How it works
One grievance, every step — start to finish.
GrieveTrac follows the grievance the way a branch actually works it: intake, Informal Step A, Formal Step A, Step B / DRT, case files, and resolution or arbitration — with deadlines tracked the whole way.
Workflow visual
One grievance, every step.
A grievance record keeps the issue statement, requested remedy, Informal Step A filing, Formal Step A appeal, Step B / DRT activity, case file uploads, reports, pre-arb, arbitration, and archive in one place.
Intake
Issue statement, requested remedy, grievant or class-action members, station, incident date, and source records are captured.
Informal Step A
Filing date, steward, supervisor, meeting activity, notes, and refused-to-meet details stay tied to the file.
Formal Step A
Appeal date, meeting date, USPS grievance number, NALC and USPS reps, disposition, and appeal readiness stay visible.
Step B / DRT
DRT number, team names, merit status, remand, hold, impasse, decision dates, and received-from-DRT dates stay organized.
Case file
Information requests, witness statements, evidence, steward notes, and PS Form 8190 materials stay with the grievance.
Resolution or arbitration
Pre-arb dates, arbitration dates, final reports, remedy compliance, and resolved or withdrawn archives stay connected.
Track every grievance.
Keep detailed records for grievance facts, member information, issue statements, requested remedies, NALC and USPS contacts, appeal steps, DRT activity, status, resolution, withdrawal, and arbitration.
Protect every deadline.
Configured reminders and calendar activity help branch teams act promptly on Formal Step A appeals, Step A meetings, Step B appeals, pre-arb dates, arbitration dates, remedy compliance, and overdue activity.
Report with confidence.
Use grievance reports, filled PS Form 8190 PDFs, open-case views, overdue reports, data health checks, and case documents to keep branch records organized and accountable.
Control access.
Use branch-level permissions and access roles so officers, stewards, representatives, and administrators only work inside the areas they are allowed to manage.
Capabilities
Grievance management software for real branch work
GrieveTrac is designed around the daily casework, records, files, assignments, back dues, access levels, security, and deadlines NALC branches actually manage, from requested remedy language to Step B / DRT dispositions.
Grievance tracking system
Track contract and discipline grievances with fields for Informal Step A filing, Formal Step A appeal, Step B / DRT, impasse, pre-arbitration, arbitration, resolution, withdrawal, and archive.
Deadline and reminder tracking
Keep filing dates, forwarding dates, Step A meetings, Step B appeal dates, pre-arb dates, arbitration dates, and remedy compliance visible with branch reminder support.
Case files on every grievance
Attach information requests, witness statements, evidence, steward notes, PS Form 8190 materials, and supporting records directly to the grievance they belong to.
NALC branch management
Manage members, membership status, grievance history, NALC representatives, branch officer access, vouchers, and membership pins.
Stations and USPS management
Keep stations, routes, USPS representatives, supervisors, 204B records, assigned stations, phone numbers, and email contacts organized.
Assignments, hold-downs, and 1723 tracking
Track station assignments, hold-down activity, CCA details, route information, PS Form 1723 records, and 204B coverage.
Back dues tracking
Track unpaid or partial dues balances, payment records, and branch follow-up so dues work stays organized beside the grievance workload.
Reports and documentation
Create grievance reports, fill PS Form 8190 PDFs from case data, use open and overdue views, and keep supporting documents with the case file.
Analytics and data health
Use report views, recurring issue review, overdue views, and data health checks for missing issue statements, remedies, stations, reps, dates, and dispositions.
Grievance number generation
Generate grievance numbers automatically based on grievance type and branch sequence preferences.
OWCP case tracking
Keep OWCP cases visible beside the rest of the branch workload so officers can follow up without losing the human context.
Access levels and security
Protect branch records with branch-isolated workspaces, role-based access levels, and controlled permissions for officers, stewards, representatives, and administrators.
Calendar and activity workflow
See grievance actions in daily calendar and activity views so branch officers and stewards know what needs attention next.
Branch administration
More day-to-day branch work, covered without clutter.
Beyond case tracking, GrieveTrac supports the practical records, documents, calendars, and account controls that help branch officers keep daily work organized.
Bulk record tools
Move branch lists in and out for cleanup, handoff, or reporting without rebuilding records one at a time.
Printable case materials
Prepare grievance reports and filled PS Form 8190 PDFs from the case record when the branch needs a clean packet.
Member service records
Keep back dues, payments, OWCP follow-up, vouchers, and membership pins close to the member record.
Branch calendar context
Use closed dates and reminder timing so follow-up stays aligned with the branch calendar.
Profile and branch branding
Keep branch contact details, logos, and profile preferences consistent across daily work.
Sign-in security options
Support passkeys, two-factor verification, remembered email, and idle timeout settings when stronger account controls are needed.
Branch setup
A practical path from scattered records to a branch workspace.
GrieveTrac does not need to start as an all-or-nothing change. A branch can begin with the records it already depends on, then bring more casework, assignments, files, and reports into the same workspace as the team gets comfortable.
Map the branch workflow
Confirm who handles Informal Step A, Formal Step A, Step B / DRT, arbitration, reports, and branch administration.
Load the working records
Start with members, stations, routes, representatives, USPS management contacts, issue templates, and active grievance numbers.
Set access by responsibility
Assign officers, stewards, Formal A representatives, and administrators only the areas they need to manage.
Move live work into one place
Bring open grievances, deadline follow-up, case files, 8190 materials, tracked 1723 records, OWCP cases, and back dues into the branch workspace.
Detailed grievance records
Detailed records for every grievance step.
GrieveTrac keeps the important fields from the full grievance process together, so a branch can understand what happened, who handled it, what deadlines applied, what files were attached, what remedy was requested, and whether the grievance was resolved, withdrawn, moved to pre-arb, or taken to arbitration.
Main grievance info
- Contract, discipline, and informal-resolution types
- Current grievance status and station
- Violation or Article, incident date, issue statement, and requested remedy
Grievant information
- Member profile, phone, email, and EIN
- Class-action members and membership context
- Seniority date, employee status, and veteran yes/no
Informal Step A
- Filing date, meeting activity, and notes
- Supervisor and steward names
- Refused-to-meet tracking and early resolution status
Formal Step A
- Forwarded date and Formal Step A meeting date
- USPS grievance number
- USPS and NALC representatives
- Disposition: resolved, not resolved, withdrawn, or failed to meet
Step B / DRT
- Forwarded, received, meeting, decision, and return dates
- DRT team names and DRT number
- Merit status and disposition
- Resolved, hold, remanded, or impasse disposition
Arbitration
- Arbitration request received date
- Regular or expedited request type
- Pre-arbitration date and arbitration date
- Resolved-at-pre-arb or resolved-at-arbitration tracking
Case file and evidence
- Information requests and management responses
- Witness statements, steward notes, and supporting evidence
- Clock rings, schedules, route records, PS Form 1723 tracking, and PS Form 8190 materials
Assignments and 1723 tracking
- Station assignments and hold-down activity
- CCA details, route information, and temporary assignments
- 204B coverage and PS Form 1723 records
Remedy and archive
- Requested remedy and remedy compliance follow-up
- Resolved, withdrawn, closed, and archived records
- Final reports and case documents for branch accountability
Access and security
Protect branch work with the right access level.
GrieveTrac is built for sensitive branch records. Users should only see and manage what their role allows, while branch data stays organized inside its own workspace.
Role-based access levels
Give branch officers, stewards, Formal A representatives, and administrators the access level that matches their responsibility.
Branch-isolated records
Keep each branch workspace focused on its own members, grievances, reports, notifications, and management records.
Controlled case visibility
Protect sensitive grievance details, uploaded case files, member records, and workflow actions with permission-aware access.
Benefits
What branches gain from GrieveTrac.
A cleaner way to manage grievances, records, people, deadlines, and follow-up without scattering branch work across separate files and spreadsheets.
Transparency
Every active, overdue, resolved, and archived grievance has one record trail from issue statement to resolution, withdrawal, pre-arb, or arbitration.
Accountability
Workflow notes, reminders, representatives, document uploads, PS Form 8190 materials, resolutions, and dispositions stay connected.
Timely action
Branch teams can see appeal dates, meetings, Step B / DRT activity, compliance follow-up, and overdue work before it is missed.
Better organization
Members, stations, assignments, hold-downs, 1723 tracking, OWCP, back dues, reports, and contacts live in one workspace.
Ready to organize your branch grievance process?
Set up your branch workspace, invite stewards and officers, or send a question about branch setup, pricing, and workflow.